Warranty Advisor

We are recruiting on behalf of our client for the position of Warranty Advisor in Lincoln, Lincolnshire. This is an Warranty Advisor excellent opportunity for a motivated and detail-oriented individual to join a reputable automotive business experiencing growth. The role offers a competitive basic salary of £30,000 with an on-target earnings of approximately £34,200. Working hours are 40 per week, with no weekend work required, providing a healthy work-life balance. This vacancy is perfect for those who are organised, committed to delivering high-quality customer service, and eager to develop within the automotive industry.

Benefits:

• Competitive basic salary of £30,000
• OTE of approximately £34,200
• No weekend working
• 40-hour working week
• Opportunity to work with a growing automotive business
• Supportive management team
• Modern systems and processes
• Ongoing training and development opportunities

Duties of a Warranty Advisor:

• Process warranty claims accurately and efficiently, maintaining high standards of quality
• Collaborate with team members to ensure seamless workflow
• Organise and prioritise daily activities to handle warranties effectively
• Maintain detailed records of warranty claim processes
• Liaise with internal teams and clients to resolve any warranty-related queries
• Use relevant automotive warranty systems to manage claims
• Ensure compliance with warranty policies and industry standards
• Contribute to the continuous improvement of warranty processes

Requirements of a Warranty Advisor:

• Proven experience as a Warranty Advisor or in a similar automotive role
• Strong organisational and administrative skills
• Exceptional attention to detail and accuracy
• Ability to quickly learn and navigate technical systems
• Effective communication skills for internal and customer interactions
• Familiarity with automotive warranty systems
• Knowledge of automotive industry processes and procedures
• Customer service experience within the automotive sector
• Previous warranty management or administrative experience is advantageous
• Relevant qualifications or certifications are preferred

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