Fulfillment Shift Leader: Safety-First Ops & Growth

THG Ingenuity seeks a Head of Shift Operations (HSO) to lead all aspects of shift performance across operations, safety, engineering, and people management. The HSO will ensure a safety-first culture on site, drive operational excellence, and safeguard stock integrity while delivering a first-class customer experience.

The role includes people leadership for welfare and development, managing ER cases and absence, and translating business objectives into clear shift goals.

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