Onboarding Coordinator

Overview

In this Onboarding Coordinator role, you support new hires through the onboarding journey, ensuring a smooth, professional start. You work with candidates, hiring managers and internal teams to manage documentation, screening coordination and progress tracking. The role emphasizes efficient processes and an excellent candidate experience on site in Farnborough. You will be part of the Recruitment & Onboarding team, contributing to a positive, organized onboarding experience.

Pay / Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance
• Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal
• Armed Forces Covenant and Defence Employer Recognition Scheme Gold Award
• Volunteering Opportunities

Responsibilities

• Prepare contracts, offer letters and onboarding documentation
• Guide candidates through the onboarding process and respond to queries
• Coordinate pre-employment screening and vetting activities
• Maintain accurate records across HR systems
• Build strong relationships with hiring managers and stakeholders
• Monitor onboarding progress and proactively follow up outstanding actions
• Help improve processes and enhance the candidate experience

Key requirements

• Strong administration and organisational skills
• Excellent customer service and communication skills
• Exceptional attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Confidence using Microsoft Office and business systems
• A positive, proactive and team-oriented approach
• Experience in an administrative, customer service or shared services environment
• Experience managing multiple tasks and priorities
• Strong customer service experience
• GCSE English and Maths (or equivalent)

• customer service orientation
• clear communication
• attention to detail
• Microsoft Office
• business systems
• HR systems such as SuccessFactors or SAP

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