Homeless Housing Coordinator

Are you passionate about making a difference in the lives of those facing homelessness?

We are looking for a dedicated Homeless Housing Coordinator to join our clients Homeless Families & Singles Team. This role will be critical in providing expert homelessness casework and support to individuals and families at risk of losing their homes.

The Role

• Deliver high-quality, person-centred housing advice and homelessness casework to prevent homelessness or help clients move into suitable private rented accommodation.
• Develop and manage tailored Personal Housing Plans (PHP) for clients, ensuring compliance with the Homelessness Reduction Act.
• Work closely with internal and external partners, including solicitors, courts, and community organisations, to support clients and challenge evictions.
• Attend court and represent the council in homelessness-related cases.
• Coordinate services to assist clients in accessing the support they need, including safeguarding vulnerable individuals.
• Contribute to reducing the number of households in temporary accommodation by helping them resolve housing challenges.

The Ideal Candidate

• Strong background in homelessness casework, including attending court and dealing with complex housing cases.
• In-depth understanding of the Homelessness Reduction Act, welfare, housing policies, safeguarding, and related legislation.
• Excellent customer service skills with a track record of supporting vulnerable clients and delivering results under pressure.
• Ability to work collaboratively with various partners, including legal teams, health services, and housing organisations, to achieve the best outcomes for clients.
• Passionate about preventing homelessness and safeguarding those at risk, with a drive to constantly improve service delivery.

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