Unit Manager — Lead Store Growth & Customer Experience

Bagel Factory is seeking a Unit Manager to act as the pivotal link between the brand vision and customer experience in a London store. You will lead a hands-on team, drive sales, and ensure exceptional customer service aligned with WOWS pillars.

The role focuses on delivering high-quality products, maintaining brand standards, and managing P&L up to EBITDA while coaching Team Members and Team Leaders for performance and progression.

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