The Role
This a new role for Healthcare Ireland Group, we are looking for a passionate and committed administrator with experience in a similar environment to support our team as we continue to grow and develop. As part of our dynamic Head Office, the role will be key in achieving our operational and project goals.
Reporting to the Administration and Project Lead, the Regional Administrator will act as a central figure in coordinating and supporting administrative operations across multiple care homes. This is a strategic and hands-on role, requiring experience in care home administration, attention to detail, initiative, and the ability to problem-solve while ensuring compliance and efficiency.
The Regional Administrator will liaise directly with Home Managers and Home Administrators, offering expert guidance and operational support, and helping to implement projects and continuous improvement initiatives. While a portion of the role can be carried out remotely, regular travel to homes across the region will be required to maintain visibility and effective support.
About The Role
Duties and Responsibilities
- Provide proactive administrative leadership across Healthcare Ireland Homes, ensuring operational consistency, efficiency, and regulatory compliance.
- With the Administration and Project Lead, as the main administrative liaison between Head Office and our Homes, ensuring clear communication and delivery of company-wide initiatives.
- Step in as Home Administrator where required (remotely or in-person), maintaining continuity of service.
- Support and guide Home Administrators, offering mentoring and facilitating training on systems, processes, and policies.
- Collaborate with Home Managers and central teams on budgeting, expenditure tracking, payroll queries, invoicing, and financial reporting.
- Oversee the maintenance of accurate resident financial records in coordination with Home Administrators.
- Ensure all documentation and processes meet internal, legal, and regulatory standards.
- Lead and support the preparation for audits and inspections, ensuring readiness and compliance at all times.
- Drive improvements in administrative processes and information flow across the homes.
- Manage confidential data and systems securely, ensuring accuracy and accessibility.
- Support recruitment and onboarding of administrative staff, ensuring a smooth transition into roles.
- Participate in regional and Head Office projects, contributing administrative expertise to improve systems and outcomes.
- Prioritise workload effectively, often managing multiple projects and deadlines in collaboration with the Head Office team.
- Support with internal quality assurance reviews and audits of administrative and financial management processes across all Homes.
- Identify patterns or issues during audits and collaborate with relevant stakeholders to develop improvement plans.
- Work with the Home Manager to support the onboarding, training, and development of new administrative team members.
- Undertake other reasonable duties as required by the Administration and Project Lead or senior management.
The Benefits
- Paid annual leave
- The chance to be part of a growing Healthcare company
- Monthly pay
- Continuous professional development and training
- Values-led culture
- Opportunities for progression
- Pension plan (if applicable)
- Attractive hourly rate
- Access NI fee paid for
- Monthly incentives and recognition awards
- Free parking
- Mileage allowance
We do not offer sponsorship for this role – if you require sponsorship your application will be automatically declined. Please consider this carefully before applying – no exceptions.
Healthcare Ireland are an equal opportunities employer and welcome applications from all suitably qualified persons.
Required Criteria
- Right to work in the UK
- Educated to GCSE level or equivalent standard, with a high level of English and numeracy.
- Minimum 2 years experience within a fast-paced administrative role in a care home environment
- Excellent keyboard and PC skills with a good level of proficiency for Microsoft Office applications such as Word and Excel.
- Exceptional clerical, organisation and receptionist skills.
- The ability to work on initiative within established processes and procedures, referring more complex issues to the appropriate manager.
- A flexible approach to gathering information, making judgement and problem-solving.
About The Company
We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services.
Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives.
Company Culture
Were always on the look out for people who care, whether thats caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance.
Our passionate, ever-growing team means that youll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in peoples lives.
Caring for our residents is at the heart of all we do, and wed love to have you join the team.
Company Benefits
Healthcare Ireland Group is not just a workplace; it’s a community where your work has a purpose, and your contributions are valued.
If you’re passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care .
Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning
Salary
£34,500.00 per year
Benefits:Retirement plan and/or pension Employee development programs Free parking Competitive salary Social Opportunities Employee Recognition Scheme
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