Social Care Advisor — Customer Support Pro

Leicestershire County Council is seeking a Social Care Advisor to be the first point of contact for internal and external queries. You will advise, guide, and support customers, handling a high volume of complex enquiries via telephone and email.

You will manage a caseload to resolution, signpost to services, or refer to appropriate council teams. Training and on-the-job support will be provided to help you meet performance targets.

#J-18808-Ljbffr…