Our hardworking team is passionate about teeth, digitalization, and customer service. We’re growing our team and looking for a Treatment Coordinator to join us!
What you will do:
Be the face of Impress, greet patients, present treatment plans, and guide them through timelines and expectations
Engage and form a genuine connection with patients to keep them excited about their journey to a more confident smile
Own the patient relationship from first visit through end of treatment, resolving issues for problem cases
Track conversions, treatment starts, and clinic performance against targets
Coordinate scheduling between patients, doctors, and clinic staff
Support marketing activities, patient events, and photo/video content at the clinic
Meet individual sales and conversion budgets
Ensure a 100% amazing look and feel in the clinic
What we expect from you:
+1 year of experience in a similar customer-facing, sales, or coordination role
Previous experience in the dental or healthcare industry is a plus
Team player, positive, curious, and enthusiastic
Goal-oriented, comfortable working with autonomy
Proactive, eager to take on responsibility
Strong communication skills
Fluent English required
Why we are cool:
Work with an international and multicultural team
Full-time contrac
Teeth aligner and whitening team benefits
Collaborative work environment and positive culture
Opportunities to grow within a fast-paced, innovative company and real start-up experience
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