Network Support Engineer

Company: Zohorecruit
Apply for the Network Support Engineer
Location:
Job Description:

St Helier, United Kingdom | Posted on 10/06/2026

  • Meeting room and event support for senior leadership teams
  • Hypercare support for CEO and EXCO users
  • Printer refresh programs, replacement activities, and coordination with third-party suppliers
  • Direct engagement with senior managers for building operations and technology refresh programs
  • Mobile device setup, configuration, and delivery to end users
  • Digital Media Player support across sites, including installation, break-fix, and onsite troubleshooting
  • Support for high-visibility facilities and infrastructure activities, including network hardware upgrade programs
  • Incident response and site connectivity troubleshooting, working closely with the Network team
  • Ability to provide out-of-hours support to maintain business continuity when required
  • Advanced troubleshooting activities beyond standard L2 support levels

Requirements

Requirements:

  • 5+ years of IT/Field Support experience
  • Strong Windows and Microsoft 365 support skills
  • Experience with VIP/Executive users
  • Good network troubleshooting knowledge
  • Experience supporting meeting rooms, printers and mobile devices
  • Strong communication and stakeholder-management skills
  • Ability to work independently and handle high-priority incidents
  • Professional and customer-focused approach

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Posted: October 9th, 2026