Port Operations Lead — Customer Service & Safety

P&O Ferries is seeking a Customer Operations Supervisor to lead frontline teams, coordinate vessel turnarounds and ensure safe, reliable port and customer service operations. The role focuses on staff development, performance monitoring, and maintaining high health, safety and security standards.

Working with internal departments, ferry operators and external stakeholders, you will deliver a customer-focused operation while supporting staff through leave, reviews and sickness discussions.

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