Regional Service Desk Lead – Hybrid & ITIL Excellence

Nomad Digital, a leader in passenger connectivity solutions, seeks a Regional Team Lead for the Operations and Maintenance division. You will guide a regional Service Desk Engineers team to resolve incidents, maintain service stability and drive improvements across ITIL processes.

You will report on performance against KPIs, coach staff, and ensure proactive problem management while collaborating with cross-functional teams in a fast-paced environment.

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