Service Management & AI Value Consultant

Company: Reply
Apply for the Service Management & AI Value Consultant
Location: London
Job Description:

Reply is seeking an ambitious Service Management Consultant to transform how technology services are delivered, moving beyond traditional ITIL. You will work across strategy, advisory, solution design and delivery, developing AI‑driven value management and intelligent operations across financial services or regulated sectors.

You will lead workshops, collaborate with senior stakeholders, and help design modern operating models using platforms like ServiceNow, BMC Helix or Jira Service

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Posted: October 9th, 2026