Customer Experience Advisor – Banking Branch & Phone Support

Company: Banco Santander SA
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Job Description:

Santander UK is hiring a Customer Experience Advisor at Newtown Branch to deliver outstanding service in a busy retail banking environment. You’ll assist customers with transactions, support technology use in the banking hall, and answer calls from our contact centre.

You’ll work a 35-hour week on a rotating schedule (Mon–Sat, 8am–6pm). The package includes £25,000 base salary, a £500 flexible benefit allowance, a discretionary 8% bonus, 25 days’ holiday plus bank holidays, pension

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Posted: October 9th, 2026