Senior Surveyor – Commercial Property Management – Offices

My nationwide client islooking for an experiencedSenior Surveyorto take day-to-day responsibility and full ownership for a portfolio of commercial properties.

This is a client-facing role suited to an organised, commercially minded property professional who takes pride in delivering excellent service andmaintaininghigh standardsacross their portfolio.

You willbe responsible forthe effective day-to-day management and reporting of properties and client instructions, covering service delivery, occupier relationships, service charge management,complianceand the coordination of internal and external stakeholders.

The successful candidate will have a strong understanding of commercial property management, excellent attention to detail and a proactive, methodical approach. You will be confident working with clients, occupiers,suppliersand wider stakeholders, with a genuine desire to exceed expectations.

Key Responsibilities

• Read,reviewand interpret leases and related property documentation, ensuring occupierscomply withtheir obligations, including maintenance, licences to assign, changes of use,alterationsand other applications.
• Monitor statutory,regulatoryand internal compliance requirements, commissioning audits,assessmentsand specialist advice whererequired.
• Work closely with service partners tomaintainaccuratecontrol documentation,logbooksand property management systems.
• Ensure compliance with relevant company policies and procedures, RICS guidance, ISO standards, statutoryrequirementsand insurance obligations.
• Prepare,completeand present a range of client and management reports, including monthly, quarterly, management and ad hoc reporting.
• Support the preparation of service charge budgets, including explanatory guides, and analyse andmonitormonthly expenditure and year-end accounts.
• Monitor service charge expenditure and budgetary controlin accordance withRICS guidance, investigating and resolving outstanding items and variances whererequired.
• Take responsibility forallocatedproperties, carrying out regular inspections and ensuring that property condition, standards and occupier compliance are appropriatelymonitoredand reported.
• Work collaboratively with site teams, providing support,feedbackand oversight, including sample auditing of property condition, servicestandardsand occupier compliance.
• Manage and develop team members, promoting a collaborative and high-performing working environment.
• Build strong relationships with occupiers, supporting initiatives designed to improve customer experience,satisfactionand retention.
• Organise andparticipatein occupier forums, meetings, placemaking initiatives and other activities that enhance the experience of occupiers and visitors.
• Support the smooth onboarding,offboardingand handover of new and outgoing property instructions, including coordination of relevant TUPE processes where applicable.
• Work in partnership with Client Leads to support the effective management and growth of property management andadditionalfee income.

Skills, Knowledge & Experience

• Strong commercial property management experience, ideally within a similar surveying or property management environment.
• The ability to interpret leases and property documentation and apply relevant obligations and legislation.
• Excellent organisational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and a methodical approach to managing property portfolios.
• Excellent written and verbal communication skills, including confidence in report writing and presenting to clients and stakeholders.
• Strong interpersonal and relationship-building skills, with the ability to communicate effectively at all levels.
• A proactive approach,demonstratinginitiative and a willingness to take ownership and find solutions.
• Strong problem-solving skills and the ability toidentifyopportunities for improvement and implement practical solutions.
• A collaborative approach to working with colleagues, clients, occupiers,suppliersand other stakeholders.
• An interest in technology and a willingness to embrace new ways of working.
• A commitment to continuous professional development and supporting the development of others.

We are looking for someone who candemonstrate:

• Strong commercial property management experience, ideally within a similar surveying or property management environment.
• The ability to interpret leases and property documentation and apply relevant obligations and legislation.
• Excellent organisational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and a methodical approach to managing property portfolios.
• Excellent written and verbal communication skills, including confidence in report writing and presenting to clients and stakeholders.
• Strong interpersonal and relationship-building skills, with the ability to communicate effectively at all levels.
• A proactive approach,demonstratinginitiative and a willingness to take ownership and find solutions.
• Strong problem-solving skills and the ability toidentifyopportunities for improvement and implement practical solutions.
• A collaborative approach to working with colleagues, clients, occupiers,suppliersand other stakeholders.
• An interest in technology and a willingness to embrace new ways of working.
• A commitment to continuous professional development and supporting the development of others.

What You’ll Bring

You will be someone who:

• Takes ownership and accountability for delivering high-quality results.
• Provides a consistentlyhigh levelof service to clients and occupiers.
• Is adaptable and comfortable working in a changing environment.
• Can see the bigger picture whilemaintainingstrong attention to detail.
• Builds positive and trusted relationships with clients,occupiersand colleagues.
• Prioritises effectively andremainsfocused on delivery.
• Looks for innovative ways to improve processes and solve problems.
• Is keen to learn, develop and contribute to the development of others.

Experience & Qualifications

• Minimum 3 years’ experiencein a similar commercial property management or surveying role.
• MRICS qualification is desirable.

Salary:Up to £55k+ bonus/benefits

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