Head of Workplace Communications, UK Stores and Corporate Comms

Overview

In this leadership role, you will shape Amazon’s external UK workplace communications, guiding strategy and execution for the UK operations network. You’ll lead a team across media relations, crisis response, and proactive storytelling to showcase innovation and investment in the UK. Collaborating with regional and cross-functional leaders, you’ll drive high-impact campaigns and manage senior stakeholder relationships. This is a chance to influence public perception and support business objectives at scale in a fast-moving, multiregional environment.

Responsibilities

• Develop and execute external communications strategy for Amazon’s UK workplace operations
• Lead crisis communications and incident response for high-profile operational issues
• Build and maintain relationships with senior business leaders
• Manage national media escalations and complex communications challenges
• Coordinate with EU and North America operations communications teams
• Drive proactive media coverage for initiatives including upskilling, technology innovation, and milestones
• Oversee media tours and stakeholder engagement activities
• Lead communications response to employee engagement and workplace matters
• Navigate site openings, closures, and technology deployments
• Coordinate cross-functional response to policy changes affecting employees
• Serve as primary communications point of contact for Regional Directors and Site Leads
• Brief and support senior leadership on media strategy and positioning
• Manage a team and external agencies across budgets and priorities

Key requirements

• Experience in media relations and issues management
• Experience in crisis management and planning
• Experience in team management
• Experience managing multiple agencies and budgets
• Extensive experience in corporate communications or public relations with progression into senior strategic roles
• Bachelor’s degree in a related field (preferred)
• Experience in communications within logistics, supply chain, retail, or technology sectors
• Experience operating in a matrixed, multinational organisation with cross-regional coordination responsibilities
• Track record of securing positive national media coverage for employer brand, innovation, or investment narratives

• strategic thinker with strong judgment
• ability to build long-term stakeholder relationships
• leadership and people development
• media relations
• crisis management
• issues management

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