Operations Manager

Overview

In this role you will drive operational excellence across regional teams within Pax8, a fast-growing AI-powered technology marketplace. You will shape scalable processes, remove barriers, and deliver high-impact initiatives that align with company goals. You’ll partner with leaders across functions, manage timelines and risks, and turn insights into action through data and reporting. This is an opportunity to influence performance, growth, and partner experience in a dynamic, collaborative culture.

Pay / Benefits

• Base salary 48k-52k
• Annual performance bonus
• Stock options
• 25 days holiday plus bank holidays
• Private healthcare
• Dental plan; Life assurance; Income protection; Pension 5% employer contribution; Cycle to Work

Responsibilities

• Drive Operational Excellence: create and enhance processes to improve efficiency, effectiveness, and scalability across regional teams; identify challenges and implement improvements
• Deliver Strategic Initiatives: coordinate and drive high-impact projects from planning to execution; manage timelines, priorities, risks, and deliverables using PM practices
• Build Strong Partnerships: collaborate with leaders to align priorities; maintain transparency and accountability throughout projects; remove roadblocks
• Transform Data into Action: support business reviews with metrics and performance analysis; monitor progress against objectives and identify improvement opportunities
• Champion Continuous Improvement: foster curiosity and learning; support training, coaching, and knowledge-sharing; promote retrospectives and lessons learned

Key requirements

• Proven success driving operational excellence in fast-paced environments
• Experience leading initiatives and coordinating cross-functional projects
• Experience improving processes and organizational effectiveness
• Strong stakeholder management and collaboration across levels
• Data-driven mindset turning insights into action
• Knowledge of Lean, Six Sigma, Agile, Scrum, or similar methodologies
• Outstanding communication, organization, and prioritisation
• Proactive, commercially aware with a passion for improvement

• Stakeholder management
• Clear communication
• Organisational skills
• Lean
• Six Sigma
• Agile

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