Hybrid Banking Customer Support Agent

M&S Bank in Chester is hiring a Customer Service Contact Centre Advisor. This hybrid role combines office and home-based work, with a starting salary of £25,000 plus an annual bonus. No prior contact centre experience is required as full training is provided.

You will be the main point of contact for customers, helping with their digital banking needs and resolving queries with empathy. The role supports a proactive, customer-focused service culture.

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