Company: Wates
Location: City of Westminster
Job Description:
Wates is seeking a Divisional Customer Service Manager to join the WPS Lambeth Responsive Maintenance team, delivering exceptional service to residents, clients and stakeholders. You will lead a high-performing customer service function across customer service, scheduling, administration and experience, driving improvements and ensuring standards across the resident journey.
In this leadership role, you will collaborate with operational leaders and client representatives to enhance service
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Posted: October 9th, 2026