Management Consultant – Commercial & Specialty Insurance

Overview

In this role you will lead and deliver strategic, technology-enabled transformations for Commercial and Specialty Insurance clients, spanning underwriting, claims, and policy administration. You’ll work across discovery to implementation, shaping operating models and driving platform improvements to modernise processes. Collaborating with insurers on complex programmes, you’ll enable post‑M&A integration and realisation of benefits through digital enablement. This position sits in Capco’s Insurance practice, offering exposure to high-impact, cross-functional client engagements.

Pay / Benefits

• Discretionary bonus
• pension
• health insurance
• life insurance
• critical illness cover
• Mental Health support

Responsibilities

• Lead and support transformation initiatives from discovery through implementation
• Conduct current state assessments and design target operating models across underwriting, claims, and policy administration
• Define and document business and functional requirements, translating strategy into delivery artefacts
• Manage workstreams, stakeholder engagement, governance, and implementation support including testing and UAT
• Identify opportunities for digital enablement, platform optimisation, and operational efficiency improvements

Key requirements

• Strong experience in Commercial or Specialty Insurance (London Market or broader corporate insurance environments)
• Knowledge of Property, Liability, Marine, or Energy lines
• Experience delivering business-led or technology-enabled transformation programmes
• Ability to bridge business and technology stakeholders in regulatory environments
• Strong communication, facilitation, and problem-solving capabilities

• communication
• facilitation
• structured problem-solving
• transformation programme delivery
• operating model design
• requirements definition

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