Company: Pearson
Location: London
Job Description:
Pearson is seeking a Customer Service Operations Support Administrator to join our global team. You will handle customer inquiries via multiple channels, diagnose issues, and collaborate with internal departments to deliver positive outcomes for customers taking Pearson assessments.
The role involves escalation management, supporting service levels, and contributing to process improvements across functional teams in a hybrid work environment.
#J-18808-Ljbffr…
Posted: October 9th, 2026