Senior Customer Service Leader – Operations & Impact

Company: Government Recruitment Service
Apply for the Senior Customer Service Leader – Operations & Impact
Location: Campbeltown
Job Description:

Government Recruitment Service is recruiting a Senior Customer Service Leader (Grade 7) to oversee performance and customer outcomes across Scotland and Northern England. The role requires shaping an inclusive, high‑performing culture and empowering teams to deliver compassionate services tailored to diverse customers.

You will lead through others, drive engagement, develop leadership capability, and optimise resource deployment to meet national priorities while pursuing continuous improvement

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Posted: October 10th, 2026