Forward Deployed Product Manager

Overview

As Forward Deployed Product Manager, you act as a technical partner to customers, guiding API integrations and onboarding across geographies. You collaborate with Product, Engineering, Growth, and Customer Success to scope features, drive implementations, and align stakeholders. You balance technical, product, and commercial perspectives to deliver tailored, high-impact integrations for strategic customers. This role offers the chance to influence a new product, scale complex deployments, and work with leading fintechs and HR platforms.

Pay / Benefits

• stock options
• competitive compensation
• home office stipend
• learning and development budget
• free phone and international data plan
• flexible work setup and hubs

Responsibilities

• Deliver customer-specific API integrations and implementations with precise scoping for success
• Serve as primary technical liaison for customers during integration and early product feedback cycles
• Advise on UX/UI and endpoints to build best-in-class user experiences
• Manage complex programs using Smartsheets, Asana, Linear or similar tools, defining milestones and roadmaps
• Coordinate cross-functionally across Business Development, Marketing, Product, and Engineering to align goals
• Identify opportunities to extend product capabilities by spotting features that unlock customer use cases
• Understand and shape commercial aspects of each implementation to drive successful outcomes

Key requirements

• 5+ years in Implementation, Professional Services, or Product Management at a B2B or SaaS company
• Experience with high-growth, product-led tech companies in FinTech or HR
• Strong track record with complex API integrations and successful execution
• Excellent project management and organizational skills in multi-priority environments
• Technical aptitude with APIs and webhooks; ability to influence product development
• Strong written and verbal communication with ability to engage and persuade executives
• Proactive, creative, hands-on mindset with the ability to build processes and playbooks

• exceptional communication
• cross-functional collaboration
• problem-solving under ambiguity
• API integrations
• webhooks
• UX/UI advisory for customer implementations

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