Customer Data Strategy Consultant

Overview

In this role you will shape end-to-end customer data strategies and translate data capabilities into measurable business value. You will work at the intersection of business strategy, data architecture, and AI to help clients collect, unify, and activate data across channels. You’ll own roadmaps from discovery to implementation and ensure outcomes are delivered, not just plans. You join a cross-functional team focused on turning data and AI ambitions into practical, business-ready solutions.

Pay / Benefits

• competitive salary
• annual performance bonus
• equity opportunities
• health and wellbeing benefits
• 30 days leave + 3 volunteering days
• flexible work policies

Responsibilities

• Shape customer data strategy across collection, unification and activation
• Design and modernise data architecture (CDP/MDM/CRM) and cloud-native, event-driven environments
• Bridge AI ambition with data reality through actionable plans and value measurement
• Define and manage data products, roadmaps, KPIs and iterative delivery
• Engage clients as trusted advisor, facilitate workshops and translate business requirements into data requirements
• Contribute to business development through proposals and client relationship building

Key requirements

• Strategist who delivers—comfortable shaping vision and turning it into concrete plans with owners and milestones
• Strong problem-solving mindset; ability to work with partial information and course-correct
• Proactive ownership and capability to align stakeholders at all levels, including C-suite
• Experience in agile delivery environments and cross-functional collaboration
• Ability to translate data concepts for non-technical audiences
• Client-facing advisory and relationship-building skills

• communication
• stakeholder management
• problem-solving
• CDP
• MDM
• CRM ecosystems

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