Delivery Service Liaison & Customer Support

Company: Amazon
Apply for the Delivery Service Liaison & Customer Support
Location: Bournemouth
Job Description:

Amazon’s Delivery Station Liaison Agents are in direct contact with customers, ensuring that missed deliveries are resolved and that customer queries are handled effectively. Based at a last-mile delivery site in the UK, you’ll coordinate with warehouse teams, delivery partners, and customers to reschedule deliveries and resolve issues, following SOPs and protecting data.

The role combines customer service and logistics know-how, with opportunities to contribute to continuous improvement and

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Posted: October 9th, 2026