Operations Assistant: Back-Office & Customer Support

Company: Hodge Bank
Apply for the Operations Assistant: Back-Office & Customer Support
Location: Cardiff
Job Description:

Hodge, a Welsh financial services provider focused on real estate finance and specialist residential mortgage markets, seeks an Operations Representative in Cardiff. The role supports the Operations team with back-office administration to help deliver good outcomes for customers.

You will handle administrative tasks, respond to customer queries by email, and assist customer-facing teams during busy periods, maintaining accuracy and a helpful, empathetic approach.

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Posted: October 9th, 2026