On-Site Service Desk Analyst — IT Support

UKRN seeks a Service Desk Analyst to provide first‑line technical support across departmental IT applications and services, ensuring smooth operation of end‑user computing and standard IT equipment.

You will work with colleagues to resolve incidents and service requests, maintaining high levels of customer satisfaction. The role requires on‑site hands‑on support with a 60% in‑office attendance policy.

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