Company: NEC Software Solutions
Location:
Job Description:
NEC Software Solutions is seeking an experienced Service Desk Manager to lead the end-to-end ITIL-aligned service desk and incident management across multiple locations. The role reports to the Head of Service Delivery and manages a core team of 4 FTE with a wider team of ~50.
You will drive process improvement, stakeholder engagement, and performance metrics while ensuring compliance with ISO standards and security certifications.
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Posted: October 9th, 2026