Agile Delivery Manager (Public Sector)

Overview

In this role you will lead end-to-end delivery of complex digital services and guide multiple cross-disciplinary teams to meet time, budget, and quality targets. You’ll translate product strategy into actionable plans, ensure user-centred design is embedded, and collaborate with government and client stakeholders to drive delivery excellence. The position blends hands-on agile leadership with governance and reporting to senior leadership. You will work within a forward-thinking, tech-enabled company shaping digital transformation for public and private sectors.

Pay / Benefits

• Hybrid working model
• 25 days’ holiday
• Private Medical Health care via Vitality
• Pension contribution
• Life Assurance
• Professional certifications supported

Responsibilities

• Lead end-to-end delivery of complex digital services within scope, budget, time, and quality
• Provide hands-on agile delivery leadership across multidisciplinary teams; facilitate Scrum ceremonies as needed
• Remove blockers, manage dependencies, and foster continuous improvement
• Collaborate with Product Managers to convert strategy into deliverable plans
• Lead teams including delivery, product, engineering, architecture, QA, business analysis, and UX
• Ensure user-centred design disciplines are integrated throughout delivery
• Support GDS delivery lifecycle and align with Government Service Standard
• Coordinate GDS service assessments including readiness and evidence collection
• Maintain delivery controls: plans, RAID logs, dependencies, forecasting, governance
• Hands-on use of Jira/Confluence for backlog, workflows, dashboards, and reporting
• Manage delivery across complex tech environments with integrations and third-party vendors
• Provide transparent progress, risk, dependency, finance, and outcome reporting
• Build trusted relationships with clients and stakeholders; challenge decisions to protect delivery
• Contribute to knowledge sharing and mentoring within the delivery team

Key requirements

• Extensive experience leading complex digital or technology delivery in government or public sector
• Strong practical knowledge of agile methods; experience with traditional/hybrid delivery approaches and both Delivery Manager and Scrum Master responsibilities
• Proven ability to lead multidisciplinary digital teams including Product, Engineering, QA, and UX
• Clear understanding of Delivery Manager and Product Manager accountabilities and collaboration
• Practical experience with the GDS delivery lifecycle and applying the Government Service Standard
• Experience preparing teams for GDS service assessments and implementing recommendations
• Advanced hands-on experience with Jira and Confluence (backlog management, workflows, reporting)
• Strong knowledge of software delivery lifecycle (Discovery to Live) and continual service improvement
• Experience in delivery planning, risk/issue management, dependency management, and governance reporting
• Experience coordinating system integration initiatives with multiple technologies and vendors
• Ability to remove blockers, manage competing priorities, and create high-performing delivery environments
• Excellent facilitation, coaching, servant-leadership, and stakeholder management skills
• Ability to communicate complex topics clearly to senior stakeholders
• Recognition of agile delivery or Scrum Master qualifications, or equivalent experience
• Willingness to work in a hybrid model and travel occasionally

• facilitation
• coaching
• stakeholder management
• Jira
• Confluence
• Agile delivery methods

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