Business Development Manager

Overview

In this role you drive growth in the SME segment for UK Card Services by engaging senior decision-makers in high-quality consultative sales conversations. You will own the full sales cycle, build a robust outbound pipeline, and convert opportunities to deliver profitable spend. You’ll work with cross-functional teams to ensure smooth onboarding and a seamless client experience, contributing to Amex’s SME portfolio expansion. This position blends strategic account development with hands-on sales to shape the growth trajectory in a priority market.

Responsibilities

• Build and replenish a UK-based prospect pipeline targeting 1m–50m revenue companies
• Reach Finance Directors, CFOs, CEOs and other senior decision-makers via high-volume outbound calls and targeted emails
• Apply consultative selling to identify client needs and position Amex Business and Corporate products
• Own end-to-end sales cycle from prospecting to close and onboarding
• Meet or exceed monthly/quarterly acquisition and spend targets
• Maintain accurate pipeline and forecast using CRM and sales enablement tools
• Collaborate with internal stakeholders for a smooth onboarding experience
• Maintain knowledge of Amex products, competitive offerings, market trends, and industry developments
• Adhere to sales policies, procedures, and compliance requirements

Key requirements

• Demonstrated success in a target-driven role with a track record of meeting performance goals
• Strong consultative selling skills with experience influencing senior stakeholders in a B2B environment
• Proven ability to manage and convert an outbound sales pipeline in a high-performance setting
• Excellent verbal and written communication skills with confidence engaging decision-makers
• High resilience, self-motivation, and personal accountability
• Strong organisational skills and prioritisation in a fast-paced environment

• resilience
• self-motivation
• clear communication
• CRM and forecasting tools
• outbound calling and targeted email outreach
• consultative sales methodology

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