Client Account Manager and Contractor Relationship Lead

Overview

In this high-visibility role, you will drive growth for key Grid Modernisation accounts by unifying cross-functional teams and shaping our client strategy. You’ll lead relationships with Tier 1 contractors, win large programs, and ensure top-tier delivery and client satisfaction. You’ll influence internal strategy, showcase AECOM’s capabilities, and push for sustainable, profitable growth in the energy sector. This is a chance to shape major infrastructure projects with a global, multidisciplinary team.

Pay / Benefits

• hybrid working model
• career development opportunities
• AECOM University
• volunteering days
• flexible benefits
• well-being programs

Responsibilities

• Meet growth objectives for the client/contractor portfolio
• Support Capture Managers to win work and Project Managers to deliver large programs
• Raise AECOM’s profile in the energy sector through value, innovation and sector leadership
• Drive sustainable, profitable growth and ensure client-focused delivery
• Coordinate internal teams to align with the client vision and ensure high-quality delivery
• Mentor team members in building strong client relationships
• Own AECOM’s financial success with the client in collaboration with Project Leadership
• Establish effective management processes and risk controls for successful delivery
• Identify long-term trends and potential disruption in the area of expertise
• Lead client development activities and manage large-scale renewals/agreements
• Grow the project pipeline and repeat business; monitor projects for quality and consistency
• Identify evolving resourcing needs and escalate as required
• Maintain high client satisfaction through proactive communication and solutions
• Cultivate primary client contacts and networks; be a visible client-facing representative
• Collaborate with Strategy, Marketing and Communications to optimize end-to-end client development
• Share best practices across the AECOM network; promote leadership values (Collaboration, Innovation, Delivery, Sustain, Thrive, Safety, Ethics & Quality)

Key requirements

• Senior Grid Modernisation experience within energy, infrastructure advisory, or consulting/engineering services
• Proven track record in managing client accounts and leading sales and business development in the energy sector
• Deep knowledge of Grid Modernisation and relationships with relevant stakeholders
• Strong commercial acumen and ability to develop compelling value propositions
• Excellent networking skills with Government and industry presence; able to speak at industry events
• Experience with sales targets, business development strategy, and team leadership
• Ability to discover client needs and translate them into growth opportunities
• Experience handling large, complex programs and multi-party ecosystems
• Bachelor’s degree in Business, engineering, energy, or related field (ideally)

• strong stakeholder management
• leadership and mentoring
• excellent communication and presentation
• Grid Modernisation domain knowledge
• business development and account management
• sales strategy and pipeline management

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