Lead Port Operations & Customer Service

Company: The Peninsular and Oriental Steam Navigation Company
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Job Description:

The Peninsular and Oriental Steam Navigation Company oversees safe, efficient port and customer service operations. This role leads frontline teams, coordinates vessel turnarounds, manages resources, and ensures excellent customer service standards are always maintained.

The Customer Operations Supervisor will monitor performance, support staff development, manage disruptions, and ensure compliance with health and safety, security, and company procedures, collaborating with ferry operators,

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Posted: October 9th, 2026