Customer Experience Team Lead & Growth Coach

Company: Centrica
Apply for the Customer Experience Team Lead & Growth Coach
Location: East Midlands
Job Description:

Centrica is seeking a leadership-focused coach to drive customer service excellence in the East Midlands. You will plan and prioritise to meet targets while exceeding customer expectations, and guide a team to deliver a superior customer journey.

You will translate data into actionable strategies, engage stakeholders across the business, and lead large huddles to ensure clear communication and outcomes. A growth mindset and commitment to learning are essential.

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Posted: October 9th, 2026