Senior Customer Experience Lead – Luxury Development

GPE is seeking a Customer Experience Senior Manager to oversee Hanover development in London. You will drive exceptional customer experiences, manage service partners, and lead on compliance, sustainability, and financial management for a premium mixed-use estate.

Reporting to the General Manager, you will lead an onsite team, collaborate with cross-department colleagues, and ensure a high standard of service across residential, retail, and F&B components.

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