Mandarin speaking Job – CRM & Operations Executive – Reading – wm

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Your New Job Title: MandarinspeakingCRM&OperationsExecutive-Reading

TheSkillsYou’llNeed:Mandarin,on-sitecampaigns,CRMtool,operation

YourNewSalary:£30-35k,dependingonexperience

Officebased

Perm

Start:ASAP

MandarinspeakingCRM&OperationsExecutive-Reading-WhatYou’llbeDoing:

• ProduceEDMcontent,includingcoordinatingwithdesignersonadjustments,creatingcustomerlistsandEDMdistribution.
• Executeon-sitecampaigns,includingcampaignsetup,launch,monitoring,andreal-timeoptimisationbasedonperformance.
• Collect,analyse,andinterpretcustomerandcampaigndatatogenerateactionableinsightsandimprovecampaigneffectiveness.
• Continuouslymonitorandanalysecompetitors’on-sitecampaignsandCRMactivitiestoidentifyinsightsandopportunities.
• Supportthedevelopmentandoptimisationofloyaltyprogramstoenhancecustomerlifetimevalue.
• Supportday-to-daye-commerceplatformoperations,includingproductlistings,contentupdates,campaignsetup,andmerchandisingactivities..
• Provideexecutionsupportfortrafficacquisitionchannels(e.g.,paidmedia,affiliates)asneeded.
• workcross-culturallyandadapttodifferentworkingstyles.

MandarinspeakingCRM&OperationsExecutive-Reading-TheSkillsYou’llNeedtoSucceed:

• Bachelor’sdegreeinanydiscipline.
• Highlyorganisedwithstrongtaskmanagementability,abletoprioritisemultipledeadlinesandperformwellunderpressure.
• Excellentcommunicationskillsandabilitytoworkcollaborativelyacrossteamsandexternalpartners.
• ExperiencewithCRMtoolsormarketingautomationplatforms(e.g.,Mailchimp,Klaviyo,etc.)
• Basicunderstandingofcustomersegmentation,A/Btesting,andpersonalisationstrategies.
• ProficiencyinMicrosoftOffice,especiallyExcel(dataprocessing,basicreporting).
• Comfortableworkingwithdata,ensuringaccuracyandconsistency.
• Exceptionalattentiontodetail.
• Proactivemindsetwithawillingnesstolearnandadaptquickly.
• Mandarinlanguageskillswouldbeadvantageous.
• Abilitytoworkcross-culturallyandadapttodifferentworkingstyle

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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