Life Sciences Program Manager/Program Executive

Overview

As a senior, client-facing Program Executive in the Global Life Sciences Acceleration Hub, you lead multi-workstream transformations and oversee enterprise implementations with direct C-suite visibility. You act as a strategic advisor to customers, partners, and internal teams, owning end-to-end program delivery and P&L governance. You will drive AI and Agentforce-driven transformations to accelerate drug commercialization and modernize operations. This role offers impact at scale, cross-functional collaboration, and opportunities to shape outcome-driven strategies.

Responsibilities

• Lead AI & Agentic delivery to optimize programs and reduce manual work
• Define program strategy, governance, and KPIs for stakeholders
• Serve as executive-facing delivery contact and manage communications to C-suite
• Inspire and mentor cross-functional Salesforce Professional Services teams
• Oversee end-to-end service delivery and ensure contractual commitments
• Drive adoption of AI/agentic capabilities and align IT strategy with Life Sciences domain
• Identify and mitigate risks with actionable leadership guidance
• Discover and pursue new opportunities across Sales, Success, Technology, and Product to maximize value

Key requirements

• 12+ years of professional services or consulting delivery with accountable program execution
• 5+ years of Life Sciences industry experience (pharma/biotech/medtech) with executive-level engagement
• 5+ years leading large, cross-functional delivery teams across geographies and with third-party integrators
• Track record leading large, complex enterprise programs with budgets of $10M+
• Experience managing program financials (forecasting, revenue control, margin)
• End-to-end knowledge of system development and operations in regulated Life Sciences environments
• Strong executive presence and communication for data-driven budget/resource/timeline discussions
• Ability to operate as a fully dedicated, client-facing individual contributor
• Willingness to travel ~25%

• executive presence
• clear, data-driven communication
• stakeholder management
• Agentforce and AI platforms
• Life Sciences Cloud or pharma/biotech CRM platforms
• experience with regulated Life Sciences IT environments

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