Senior Service Desk Consultant: Cloud & Hybrid Infra Lead

TSG (Technology Services Group) is seeking a Senior Service Desk Consultant (3rd Line) to lead complex escalations across Microsoft 365, Azure and hybrid environments as part of the Cloud Care function. You will own high-priority incidents, collaborate with cloud and infrastructure colleagues, and drive root cause analysis while delivering excellent service to a diverse UK client base.

A full UK driving licence and expert MS certifications are essential, with opportunities for hybrid working and

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