Customer Success Associate — Grow Partnerships in SaaS

Company: Silversmith Capital Partners
Apply for the Customer Success Associate — Grow Partnerships in SaaS
Location: London
Job Description:

impact.com is seeking an Associate Customer Success Manager to drive growth and retention for a portfolio of small and mid-sized brands, serving as their advocate and product expert.

You will solve complex partnership challenges, provide vital operational support, and help global brands scale their ecosystems through innovation and collaboration. This role emphasizes customer impact and platform mastery within a fast-paced SaaS environment.

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Posted: October 5th, 2026