Retail Advisor: Tech Guidance & Customer Experience Pro

Virgin Media O₂ in Falkirk is looking for a customer‑focused Retail Advisor who helps customers get the most from our technology and services. You’ll guide choices, explain features and resolve queries while building trust and delivering memorable experiences.

This part‑time role offers flexible shifts across store hours, with a two‑week induction (30 hours) and ongoing coaching to grow product knowledge, systems understanding and customer care skills.

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