Housing Assistant

Job Description

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Your new company n This is an excellent opportunity for a housing professional looking to join a busy and supportive housing team, assisting with the delivery of high-quality tenancy and housing management services on a 3-month contract.

n Your new role

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• Providing day-to-day operational support to the Housing Management team.

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• Acting as a first point of contact for tenants and customers, handling queries and requests professionally.

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• Supporting the management of tenancy records, applications, transfers and allocations.

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• Assisting with rent arrears and general income collection activities.

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• Arranging appointments, preparing correspondence and maintaining accurate housing records.

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• Supporting neighbourhood inspections, estate management tasks and customer engagement activities.

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• Liaising with internal departments and external agencies to ensure excellent customer service.

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What you'll need to succeed

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• Previous experience in a Housing Assistant, Housing Officer or similar housing role.

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• Experience working within a housing association or local authority environment.

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• Excellent communication and organisational abilities.

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• Ability to manage a varied workload and work effectively within a busy team.

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• Experience using housing management systems would be advantageous.

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What you'll get in return

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• Immediate start

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• Competitive pay rate.

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• Collaborative and supportive working environment.

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• Chance to gain valuable experience with a respected social housing provider.

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• Potential for contract extension.

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What you need to do now n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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