Our Logistics Analyst will gather and interrogate data to make decisions that protect cost, service and brand experience across Soho Home’s UK, EU and US operations. This role is a combination of ‘business as usual’ report optimisation and new report creation/automation. The successful candidate will lead analysis across delivery partners and 3PLs building models and reports to present clear recommendations to senior stakeholders. This role reports to the Director of Operations & Systems and will work very closely with the Head of Operations day to day.
Key responsibilities..
Strategic analysis and modelling
- Build a suite of logistics reports to better support ‘business as usual’ and inform decision-making
- Model the cost and service impact of pricing changes, service propositions, and expansion options
- Quantify the operational and cost impact of distribution changes, such as tariffs, compliance and product data requirements
Commercial control
- Delivery of cost-to-serve by market and by channel
- Lead invoice audits against contracted rates across regions
- Identify and size cost saving opportunities, and track savings delivered.
Partner performance
- Own the KPI framework for partners: on-time-in-full, first-time delivery success, damages, claims and returns processing.
- Prepare monthly & quarterly business review packs and evidence SLA breaches for escalation.
- Benchmark costs and data across freight & warehousing
Capacity planning
- Track warehousing capacity globally to identify risks and opportunities
Reporting, data and systems
- Create logistics dashboards for the team and senior stakeholders
- Act as the bridge between operations and systems on reporting and systems requirements.
Skills and experience
- Demonstrable experience in logistics analysis, ideally in Retail or eCommerce
- Advanced Excel, including modelling, Power Query and pivot analysis
- Advanced Power BI skills
- Working knowledge of multi-market operations, including customs and duty basics
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Annual Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
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