Senior Manager, Business Architect, Consumer, Operations Industry & Domain Solutions, Technology & Transformation

Overview

In this role you will shape and deliver transformation programmes for leading Consumer-focused clients, translating strategy into practical roadmaps and operating models. You’ll work with cross-functional teams to align business and technology, manage delivery, and drive value through AI, digital, and sustainability initiatives. You’ll engage senior stakeholders, lead workstreams, and help clients navigate disruption with innovative operating models. This is a hands-on, impact-driven opportunity in a globally connected consulting environment.

Pay / Benefits

• hybrid working policy
• based in London, Edinburgh or Manchester
• flexible working arrangements
• opportunity to work with global clients

Responsibilities

• Strategy & Roadmap Development: translate strategy into actionable roadmaps and prioritise initiatives by value and risk
• Business Architecture & Operating Model Design: design future-state operating models and ensure business-technology alignment
• Project Management: lead teams and engagements, manage risks and dependencies to deliver on time and budget
• Business Analysis & Decision Support: gather requirements, map processes, build business cases and drive cost savings
• Leadership & Stakeholder Management: work with senior executives and diverse stakeholders to align on priorities and transformation goals

Key requirements

• Operational and industry knowledge in Consumer Packaged Goods, Transport/Hospitality/Services, or Retail
• Experience with AI/Automation to optimise operations
• Change management, stakeholder engagement, and adoption planning
• Strategic/operational balance with hands-on execution
• Experience with Excel, PowerPoint, Jira, data visualization tools (Power BI, Tableau) and process modelling (Signavio)
• Consulting experience or equivalent in-house
• Experience in mid-level operational role in a Consumer organisation and managing a small team

• Change embrace and adaptability
• Stakeholder engagement and cross-functional collaboration
• Strategic thinking with hands-on delivery
• Excel
• PowerPoint
• Jira

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