2nd Line IT Engineer — MSP & Desktop/Server Expert

VIQU Limited is recruiting a hands-on 2nd Line Support Engineer in Redditch for a growing MSP. You’ll handle day-to-day ticket resolution, desktop support and troubleshooting across diverse environments, including end-user devices, Microsoft 365, servers, and networking.

The role emphasises strong technical grounding across Windows, AD, Hyper-V and Veeam, with emphasis on customer-focused service and SLAs. On-site role in Redditch with broad exposure to IT infrastructure.

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