Director, Commercial – Client Lifecycle & Regulatory Solutions

Overview

In this role you lead bank and buyside client relationships across Europe, driving adoption of Counterparty Manager solutions. You own end-to-end onboarding and KYC lifecycle processes, while exploring AI-enabled innovations to address client challenges. You collaborate with sales, marketing, and product teams to deliver tailored offerings and ensure sustainable growth. You will drive revenue visibility and foster long-term partnerships in a fast-paced, client-centric environment.

Pay / Benefits

• Health & Wellness
• Flexible Downtime
• Continuous Learning
• Invest in Your Future
• Family Friendly Perks
• Beyond the Basics

Responsibilities

• Lead and manage bank and buyside client relationships across Continental Europe and the Nordics, building long-term partnerships
• Collaborate with cross-functional teams (sales, marketing, product) to deliver customized solutions
• Identify and pursue new opportunities in financial services using market insights and client feedback
• Track revenue against forecasts to support growth targets
• Apply creative problem-solving to address client challenges and adapt to market changes
• Lead workshops to gather business requirements and coordinate with project/product teams for compliant solutions

Key requirements

• 5–7 years in client onboarding or lifecycle roles within financial services, with managerial experience; familiarity with KYC/regulatory compliance is a plus
• Strong analytical skills to interpret market data and client feedback
• Excellent communication and interpersonal abilities
• Proven ability to lead projects and drive results in a collaborative environment

• Growth mindset
• Creativity and agility
• Client-centric approach
• KYC and regulatory compliance understanding
• End-to-end client onboarding and lifecycle management
• Due diligence capabilities

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