Senior Customer Experience & Store Lead

Company: Retail
Apply for the Senior Customer Experience & Store Lead
Location: Cardiff
Job Description:

Sainsbury’s is seeking a Lead Customer Experience Manager to drive exceptional service across store operations, from checkouts to petrol stations, while fostering leadership and accountability.

You will develop leaders, manage performance and KPI delivery, and ensure an inclusive, high-performing environment that puts customers first. The role emphasizes change leadership and people development within a busy retail setting.

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Posted: October 11th, 2026