IT Service Desk Analyst – Customer-Focused Support

Company: wavenet
Apply for the IT Service Desk Analyst – Customer-Focused Support
Location: Newton Hill
Job Description:

Wavenet is seeking a Service Desk Analyst to join our Wakefield team as the first point of contact for customers, partners and suppliers. You will provide outstanding IT support, manage incidents and requests, and help drive service improvements in a fast-paced environment.

The role is permanent, full-time with 7.5-hour shifts between 8am and 6pm. We offer a generous benefits package including annual leave, private medical cover, and access to the Wavenet Academy to support your professional

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Posted: October 11th, 2026