Job overview
The Children’s Feeding and Dietetic Service is looking for a part time (0.58wte = 21.75hrs/ week) Band 3 Administrative Assistant with experience in using NHS System (in particular Systm One) to support the service on a Monday, Thursday and Friday.
The Children’s Feeding and Dietetic service supports children and their families with a range of different feeding concerns across the Mid and South Essex region. These may include children needing support with cows milk allergy, tube feeding, nutrition support, food allergies, coeliac disease, fussy eaters / limited diets and nutritional deficiencies.
Main duties of the job
This Administrative Assistant role is a job share and supports the flow of information to the wider team and as such requires a flexible and resourceful person who works well in a team environment.
The role includes administrative tasks such as registering referrals, sending appointments, typing reports, maintaining waiting lists and emails, scanning, managing stationery needs and ordering equipment, supporting the running of the building etc. Whilst often being the first point of contact for families attending our clinics or making contact with the service.
The service has a caseload of over 1200 children and typically receives over 2000 referrals a year.
The post holder will be responsible for managing their own workload, prioritising tasks effectively, and ensuring deadlines are met. They will be expected to work independently as well as part of a team, demonstrating flexibility and a commitment to high standards. The role requires excellent communication and organisational skills.
Working for Us
Joining TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.
Our Values 2025 – 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period
This post will be subject to a probationary period.
High Cost Area Supplement – Fringe (Basildon, Thurrock, Brentwood, Harlow and Dartford only)
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,303 to a maximum of £2,198 p.a. pro rata for part time).
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.
Use of AI
We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications.
Applications should be written in your own words and accurately represent your knowledge, skills and experience.
We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.
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