Customer Service

Customer Service – Join a Friendly Team in Morley!

Location: Morley, LS27

Pay: £12.75 per hour

Hours: Monday to Friday, 9am – 5pm

Contract: Temporary (with potential to go permanent!)

Are you a problem-solver with a knack for delivering top-notch customer service? Do you thrive in a fast-paced, friendly environment? If so, we’ve got just the role for you!

A leading manufacturer in Morley is on the hunt for a Customer Service Assistant to step in for holiday and maternity cover. This is a fantastic opportunity to get your foot in the door with a business that values teamwork and efficiency.

What You’ll Be Doing:

• 60% inbox-based – Responding to customer queries via a bespoke email system
• 40% phone-based – Speaking with businesses and end customers to resolve issues
• Investigating and resolving delivery mishaps (wrong items, missing parts, etc.)
• Working closely with a tight-knit team of five in a friendly open-plan office

What You Need to Succeed:

• Exceptional communication skills – both written and verbal
• A professional & friendly phone manner – you’ll be a key contact for customers
• Attention to detail – accuracy is key when handling customer queries
• A proactive, problem-solving mindset – finding solutions is what you do best!

Why You’ll Love It Here:

• Supportive, welcoming team
• Office-based role in a great location
• Potential for a permanent position

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