Customer Complaints & Resolution Specialist

Company: Changeworknow is part of the Access Group
Apply for the Customer Complaints & Resolution Specialist
Location: Peterborough
Job Description:

Accent Group is seeking a Customer Complaints Advisor in Peterborough. The role is permanent, 35 hours per week, Monday–Friday between 8am and 6pm, with a spot salary of £26,505 per annum for fully meeting the requirements.

You will be the first point of contact for complaints by phone and email, log cases, and coordinate evidence for service improvement. We offer progression opportunities, comprehensive benefits, and inclusive recruitment.

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Posted: October 11th, 2026