Service Desk Analyst – Hybrid IT Support for Legal

Bates Wells in London is seeking a motivated Service Desk Analyst to be the first point of contact for IT support within our law firm. You will assist colleagues with first-line IT support, handle IT requests including account setup, hardware preparation, and mobile device management.

This role offers opportunities to learn, develop, and progress within the team while delivering strong customer service in a fast-paced environment.

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