Resident Services Advisor: Customer Care & Case Management

Company: Centrick Limited
Apply for the Resident Services Advisor: Customer Care & Case Management
Location: Birmingham
Job Description:

Centrick Limited in the United Kingdom is seeking a customer service professional to respond to resident and client enquiries with professionalism and promptness. You will manage cases from start to finish, keeping records up to date and communicating progress clearly.

You will work closely with internal teams and specialists to resolve issues efficiently, monitor outstanding actions, and escalate concerns when needed to maintain a positive experience for clients and residents.

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Posted: October 11th, 2026